skip to main content

Before Your Appointment 

Thank you for choosing Malouf Eye Center! When you book an appointment with us, you should receive an email notification with your scheduled date and time, as well as forms to complete in advance of your visit. We will also provide you with any special instructions needed to prepare for your appointment.

  • If you cannot complete the forms before your visit, please arrive 15 minutes early to complete paperwork in our offices.
  • If you are unable to keep your appointment date, please notify us at least 24 hours in advance.

What to Expect at Your First Visit

On your first visit, our team will review your medical and optical histories and provide you with a complete eye health evaluation. We will also discuss any treatments that may be necessary and will be there to answer any questions you might have.

Preparing for Your Appointment

Complete eye exams typically last about two hours. Here is how to prepare:

  • Please Bring:
    • Completed Forms 
    • ID Card
    • Insurance Card(s)
    • Referrals (Please check with your insurance company to see if this is required)
    • Medication List
  • Your eyes may be dilated. Please bring a driver with you if you think you will not be able to drive home safely with sunglasses. 
  • Contact Lenses: You may wear your contact lenses to the appointment, but please bring your glasses with you.

Payment & Insurance Options

Payment Types

We accept all major credit cards, cash and care credit. Please note that no personal checks will be accepted.

Accepted Insurance Plans

We accept many major insurance plans, including AARP, Aetna, Aetna Medicare Advantage, American Postal Workers Union, American Progressive, Banker's Life, Carefirst BCBS, Champ VA, Cigna, Colonial Penn Life, Compass Rose, Continental Life Insurance, Core Source, First Health, Foreign Service Benefit Plan, GEHA, GEM Group, Golden Rule, MHBP, Medicare, Multi-Plan, Mutual of Omaha, NALC, NCAS, One Net PPO, PHCS, Rural Carrier, SAMBA, Tricare, UHC Medicare Advantage Plan, UMR, United American Insurance Company, United Health Care, and US Family/Johns Hopkins.

To find out if we accept your plan, please call our office.

Refraction Fee Notice

There are two parts to your eye examination, which are billed separately.

The first charge includes the fee for the doctor to evaluate the health of your eyes. This charge is billable to your insurance company, and also to Medicare.

The second (vision) portion of your exam is called a “refraction,” which is a test performed to determine the best corrective lenses to be prescribed for each eye.

Although a refraction is a very important vision test, it is considered a non-medical procedure. Medicare and most insurance plans do not pay for this service, the fee of which is $40.00.

We request that payment for this service be made at the time of your visit. Thank you.